Privacy Policy

How We Use Your Information

Service Delivery

• Provide quotes and technical consultations for metal finishing projects
• Process orders and coordinate project timelines
• Communicate project updates and delivery schedules
• Maintain quality records and service documentation

Business Operations

• Improve our metal finishing processes and service quality
• Analyze website usage to enhance user experience
• Send relevant industry updates and service announcements
• Comply with legal and regulatory requirements

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

Service Providers

We may share information with trusted service providers who assist in:

• Shipping and logistics coordination
• Payment processing and invoicing
• Website hosting and technical support
• Quality certification and compliance verification

Legal Requirements

We may disclose information when required by law, court order, or to protect our legal rights and the safety of our employees and customers.

Data Security and Protection

We implement comprehensive security measures to protect your information:

Technical Safeguards

• SSL encryption for all data transmission
• Secure servers with regular security updates
• Access controls and authentication protocols
• Regular security audits and vulnerability assessments

Physical Security

• Restricted access to facilities and records
• Secure storage of physical documents
• Employee training on data protection protocols
• Proper disposal of sensitive information

Your Rights and Choices

Access and Control

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Opt out of marketing communications
• Request deletion of your personal data (subject to legal requirements)

Communication Preferences

You can update your communication preferences at any time by contacting us directly. We will honor your preferences while maintaining necessary business communications related to active projects.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website functionality and user experience
• Provide relevant content and service information

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality.

Data Retention

We retain your information for as long as necessary to:

• Provide ongoing metal finishing services
• Maintain quality records and certifications
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

When information is no longer needed, we securely delete or anonymize it according to our data retention policies.