Expert answers to common questions about metal finishing services, processes, and quality standards.
Expert Guidance
Get comprehensive answers from our metal finishing specialists with over 25 years of industry experience.
General Services
What types of metals can you work with?
We work with a wide range of metals including steel, stainless steel, aluminum, brass, copper, zinc die castings, and various alloys. Our processes are adapted to each metal's specific properties to ensure optimal results. We can handle both ferrous and non-ferrous materials with appropriate surface preparation and treatment protocols.
What is your typical turnaround time?
Standard turnaround time is 5-7 business days for most projects. Complex or large-scale projects may require 2-3 weeks. Rush services are available for urgent needs with expedited processing. We provide detailed timelines during the initial consultation based on your specific requirements and current workload.
Do you provide pickup and delivery services?
Yes, we offer pickup and delivery services within a 50-mile radius of our facility for qualifying orders. For larger projects or regular clients, we can arrange specialized transportation. Shipping services are also available for out-of-area customers with proper packaging and handling protocols.
What quality standards do you follow?
We maintain ISO 9001 certification and follow strict quality control procedures. All work is EPA compliant with proper environmental protocols. We use precision measuring equipment for thickness verification, adhesion testing, and visual inspection. Each project includes detailed quality documentation and certification when required.
Chrome Plating
What's the difference between decorative and hard chrome?
Decorative chrome (0.0002-0.0005" thick) provides aesthetic appeal and corrosion resistance for automotive and architectural applications. Hard chrome (0.001-0.020" thick) offers superior wear resistance and dimensional restoration for industrial components like hydraulic cylinders and machine parts. Hard chrome is primarily functional while decorative chrome focuses on appearance.
Can you restore worn or damaged chrome?
Yes, we specialize in chrome restoration. The process involves stripping old chrome, repairing any base metal damage through welding or machining, proper surface preparation, and applying fresh chrome plating. Most components can be restored to better-than-new condition with proper dimensional accuracy and superior finish quality.
How long does chrome plating last?
Decorative chrome typically lasts 10-20 years in normal conditions with proper maintenance. Hard chrome can withstand decades of industrial use. Longevity depends on environmental conditions, usage patterns, and maintenance practices. Marine and high-corrosion environments may require more frequent maintenance or protective measures.
Technical Specifications
What thickness tolerances can you achieve?
We can achieve thickness tolerances of ±0.0001" for precision applications. Standard tolerances are ±0.0002" for decorative work and ±0.0005" for industrial applications. Specialized fixturing and process controls allow us to maintain consistent thickness across complex geometries and large surface areas.
Do you provide material certifications?
Yes, we provide detailed material certifications including thickness measurements, adhesion test results, chemical composition analysis, and process documentation. Certifications meet aerospace, automotive, and medical industry standards. We maintain full traceability records for all materials and processes used.
What surface finishes can you achieve?
We can achieve surface roughness from Ra 0.1 to Ra 2.0 μm depending on application requirements. Mirror finishes, satin finishes, and textured surfaces are all possible. Surface preparation and plating parameters are adjusted to meet specific finish requirements while maintaining optimal adhesion and durability.
Pricing and Process
How do you calculate pricing?
Pricing is based on surface area, complexity, material type, finish requirements, and quantity. We provide detailed quotes including setup costs, processing fees, and any special handling requirements. Volume discounts are available for large orders or regular customers. Rush orders may include expedite fees.
What information do you need for a quote?
We need part dimensions, material type, desired finish, quantity, and any special requirements. Photos or drawings are helpful for complex parts. Specify any industry standards or certifications required. Timeline requirements and delivery preferences should also be included for accurate quoting.
Do you offer sample processing?
Yes, we provide sample processing for new customers or complex applications. Sample fees are often credited toward production orders. This allows you to evaluate our quality and finish before committing to larger quantities. Samples help establish optimal processing parameters for your specific requirements.
Still Have Questions?
Our metal finishing experts are ready to provide personalized answers and technical guidance for your specific project requirements.